Support

How to report issues efficiently and what information helps diagnose faster.

Before reporting

• Confirm the input file format and extension.
• Reproduce once with a single font loaded.
• Note whether the issue happens in Subset Font, Web Package, or Asset Export.

What to include in a report

• macOS version
• WebFont version
• Source font format (ttf / otf / woff / woff2)
• Exact steps to reproduce
• Actual result and expected result
• Full error/warning text shown by the app

Where to reach

• App menu: Help -> Website
• Website: https://arayofsunshine.dev/webfont

Providing precise reproduction steps and warning text usually shortens turnaround time.