Support

Need help with Helm? Here are the fastest support channels.

Before contacting support

Please include:

• Your macOS version
• Helm version
• The exact error message (or screenshot)
• Steps to reproduce

This helps us resolve issues much faster.

Get help

• Report bugs / feature requests: GitHub Issues
• Product website: Helm website

Common topics we can help with

• Permission and authorization failures for /private/etc/hosts
• Invalid hosts syntax and diagnostics interpretation
• Remote sync behavior and update intervals
• Snapshot restore and conflict detection